Frequently asked questions

For your convenience, here are some frequently asked questions from clients and our answers. If you have any other questions or concerns please feel free to contact us.

We are experts in Articulate 360, Rise, Lectora, Adobe Captivate and Evolve Authoring. We are also well versed in many other authoring tools so get in touch to confirm. 

All our developers come from a strong design background. Therefore we make use of Adobe Creative Suite. Photoshop, Illustrator, Indesign and After effects are just a few of the creative tools we use to bring your learning to life.

How long is a piece of string?

Pricing your project depends on the length and complexity of the content. 

Please get in touch for a copy of our Services Day Rate Card.

We are also happy to quote fixed prices for larger projects.

Try our handy Bespoke eLearning Guesstimator, here.

We pride ourselves on our flexibility and providing ‘just in time’ service.  To this end we always aim to have at least one developer free to deal with those unexpected emergencies.

Please get in touch for more information.

If technology has taught us anything recently, it’s that we are a truly global society now, with remote work becoming the norm. 

We are based in leafy Hampshire in the UK, but we work with clients globally and adjust our schedules to the task in hand.

Many clients require confidentiality when working with us – in fact it is the norm!

To this end we are happy to sign your companies NDA agreement. 

If you do not have a standard contract for this we are happy to provide you with ours.

Time is always of the essence! 

If you have pressing deadlines to meet we are happy to allocate several developers to your project at once to get it out the door quicker. Without the need for juggling several contractors at once.

We can scale up or down based on your needs.

Some of our projects last only a few days whilst some last for months and others are ongoing indefinitely – it all depends on the size and complexity of your undertaking.

Feel free to get in touch with your requirements and we will work out a rough estimate of time based on your needs.

Foster & Forge will hold source files for a maximum of 3 years, but essentially it is the clients responsibility to store their own source files.

Terms and Conditions are dull, but important.

You can find the full details here.

We take our clients confidentiality seriously. Due to this there are very few examples of work we have permission to show publicly.

However you can view some ‘fun’ examples here.

Alternatively we can arrange a call to show you some examples in confidence.

Just book a call from the Get in Touch page.

Yes, all of the programs we use for development have accessibility features built in.

We can add alt text and define the Tab order for Screen readers. We could also add text to speech to your eLearning course to read out the on-screen text and image content to the user if required.

It can. We use professional and trusted linguists to translate your eLearning course, meaning we can ensure all text and narration is accurate in the target language.

We can also check that the tone of the content and any images are also culturally correct.

We sure can!

Updates can be as simple as updating your branding or course content to re-building your course in a different authoring tool.

Just book a call from the Get in Touch page to discuss this with us.

Yes, you can.

You may just need someone to edit a video you want to add to your course or need design elements created and implemented into an existing course.

We can help! Alternatively, we can build the whole course for you. Just book a call from the Get in Touch page.

We can. We use professional Voice Artists to record your provided script.

Alternatively, we can implement any existing voiceover you may already have.

Absolutely, we offer a free consultation to discuss, discover and better understand your company’s specific needs and training vision. Just book a call from the Get in Touch page.

Absolutely, there are many ways that we can do this, it all depends on what you need your course to do. Just book a call from the Get in Touch page to discuss this with us.